20–30%
no-show rate at clinics with no active confirmation
30%
of patients never return after their first visit
5x
more expensive to acquire a new patient than to reactivate one already in your base
25%
of profitability lost to missed appointments and empty slots

Technology and partners

Meta Nvidia Cloudflare AWS Microsoft PITSJC Nexus VoxiaHub VoxiaHub OdontoGreen OdontoHi Meta Nvidia Cloudflare AWS Microsoft PITSJC Nexus VoxiaHub VoxiaHub OdontoGreen OdontoHi
Features

One platform. Everything inside.

Per-provider calendars, a relationship chart, confirmations, AI on WhatsApp, documents, and billing — all on a single platform. Your front desk focuses on the patient in the room, not the spreadsheet.

🤖

Autonomous AI Agents

Multiple agents with personality, memory, and dozens of tools.

💬

Official WhatsApp

Buttons, lists, media, approved templates. Your clinic's unified inbox.

📅

Per-Provider Calendar

Each doctor with their own days, blocks, holidays, vacations, and automatic fitting.

💰

Quotes & Invoices

Build, send via WhatsApp, and track — from draft to approval and billing.

🛒

Service Catalog

Visits and procedures with price, category, and duration, linked to each provider.

📊

CRM & Multi-Pipeline

Visual funnels, drag & drop. Each stage with its own agent.

🔀

Visual Workflows

Drag & drop. Messages, conditions, agents, documents, reminders.

🧠

Patient Memory

Specialty, last test, medications, preferred time. Improves with every conversation.

👁️

Front-Desk Assistant

AI suggests replies for the rep — invisible to the patient.

📄

Dynamic Documents

Intake forms, consent forms, instructions — auto-filled and sent by link.

🛡️

Medical Approvals

Define which clinical actions need the doctor's OK before moving forward.

📚

Knowledge Base + RAG

Protocols, prep instructions, and FAQs per specialty, queried automatically by the AI.

Platform · Differentiators

Four things only Benvox does.

What separates a chatbot from a real platform built for a clinic.

01 · Workflow Builder

Visual canvas, drag & drop.

Appointment confirmations, lab follow-ups, chronic-care protocols — build complete flows without writing a single line of code.

📩Trigger
🤖AI Agent
🔀Condition
📄Document
💬Buttons
Pending 30s ago
Send medication refill reminder
✓ Approved 5 min ago
Move to Follow-up scheduled
02 · Medical Approvals

Control AI actions in real time.

The AI can suggest, but clinical decisions (lab results, medication guidance) only move forward with the doctor's OK. You define what needs approval — nothing slips through.

03 · Internal Assistant

The AI suggests. The front desk sends.

Invisible to the patient — the human stays in control, with all the speed and patient history the AI brings behind them.

I need to reschedule my Thursday appointment
🤖 Suggestion
No problem! 😊 On Thursday, Dr. Edwards has 9:00 AM and 10:30 AM — which works better for you?
First visit
Self-pay
yes / no
which ones…
AI adapted the intake form to the context
04 · Dynamic Forms

Ask one thing. It asks the rest.

The AI generates the right fields for each case, conditions follow-up questions on the conversation context, and what the patient answers goes straight into the CRM. No paper intake form, no spreadsheet middleman.

Why

Why switch?

The contrast says it all.

Your clinic today

  • Doctor orders a test, the patient disappears, and the result is never reviewed
  • A chronic patient stops coming and no one notices for months
  • 20–30% no-show — manual confirmation only when someone remembers
  • $1,000–2,000/month on Google Ads while your inactive base sits untouched in the system
  • Test prep explained verbally — the patient forgets and the exam gets canceled
  • Front desk answering WhatsApp between one patient and the next

Your clinic with Benvox

  • AI chases the test, books the follow-up, and the result comes back reviewed by the doctor
  • An active protocol per chronic condition — the AI triggers it right on time
  • Confirmation at 48h + 24h + waitlist = no-shows under 10%
  • Automatic base reactivation = a full calendar without depending on ads
  • Prep sent automatically at booking and reminded 48h before
  • AI works 24/7 — the front desk focuses on the patient in the room
Automations

Built for clinics and practices

Every pain point in your clinic becomes an automation running 24/7 — on the WhatsApp your patients already use.

🔔Two-step confirmation (anti-no-show)

20–30% of patients no-show without warning. The AI confirms 48h and 24h ahead, reschedules anyone who doesn't confirm, and offers the slot to the waitlist — full calendar, no gaps.

Ms. Carter, can you confirm your cardiology appointment with Dr. Bennett tomorrow at 10:00 AM? Reply YES or RESCHEDULE 🏥
Can we move it to Friday?
Of course! On Friday the 31st I have 9:00 AM and 4:00 PM. Which do you prefer? I'll offer tomorrow's slot to the waitlist 👍

🔬Lab follow-up: the result never gets lost

Doctor ordered tests? The AI follows up: reminds the patient to get them done, asks whether they have, and once they do, books the follow-up to review the results. No clinical finding goes untracked.

Hi, Mrs. Mitchell! Dr. Edwards ordered a CBC and an A1C at your last visit. Have you been able to get them done? 🩺
Did them last week, already have the results
Great! Let's book the follow-up so Dr. Edwards can review them. I have Thu 9:00 AM or Mon 2:00 PM. Which works? Bring the results 📋

🔄Chronic-care follow-up by protocol

Hypertensive: follow-up every 3 months. Diabetic: A1C every 6 months. Thyroid: annual TSH. The AI tracks each patient's interval and reaches out when it's time — without relying on anyone to remember.

Hi, Mr. Roberts! It's been 3 months since your last blood-pressure check with Dr. Bennett. The ideal is a quarterly follow-up. Can I book it? 🩺
Yes please! My pressure has been swinging lately
Tue 8:00 AM or Thu 3:00 PM. Which do you prefer? Remember to bring your blood-pressure log 📋

📋Automatic prep instructions

Endoscopy, stress test, ultrasound, fasting bloodwork — each exam has its own prep. The AI sends the right instructions at booking and reminds 48h before. Zero exams canceled over the wrong prep.

Hi, Mr. Parker! Your stress test is Wednesday at 8:00 AM ✨

Prep:
• Comfortable clothes and shoes
• Light meal 2h before
• Do NOT stop your medication without guidance
• Bring prior cardiac test results

Questions? 🏃
Can I take my blood-pressure med?
Yes, usually with water — unless your cardiologist advised otherwise. I can confirm with Dr. Adams if you'd like 😊

💤Smart reactivation of your inactive base

Patient hasn't come in 6, 12, 18 months? Instead of spending on ads, the AI works your existing base — a message personalized by specialty and last visit. 5x cheaper than acquiring a new one.

Hi, Claudia! It's been over a year since your last check-up. Your last visit with Dr. Edwards was Jan 2025. How about booking your annual check-up? Prevention is always the best path 😊
True, I do need one! Any openings next week?
I do! Tue 8:00 AM or Thu 10:00 AM with Dr. Edwards. I'll get the full check-up lab list ready 👍

🩹Post-procedure follow-up by AI

Biopsy, cauterization, minor surgery, injection — the doctor sets the follow-up protocol and the AI runs it on D+1, D+3, and D+7. If the patient reports anything abnormal, it escalates to the doctor right away.

Hi, Mark! How's the biopsy site 24 hours on? Any pain, bleeding, or excessive swelling? 🩺
A little swollen and sore, but nothing major
Normal in the first 48h! Keep the dressing clean and dry. If the pain increases or you notice discharge, tell me right away. Results come back in 7–10 days — I'll let you know 💙

📆Annual check-up that never quietly lapses

Patient had a check-up in March 2025? In February 2026 the AI already messages to book the next one and the lab list. No patient drops off the preventive radar.

Hi, Richard! Your last check-up was March 2025 — it's time for the next one 📆 Can I book it with Dr. Edwards?
Let's do it! March works for me
Booked for Mar 10 at 8:00 AM. I'll send the lab list to do beforehand, so the doctor can review everything on the day ✅

Automated NPS + Google reviews

After every visit, the AI asks for a rating. High score? It invites a Google review. Low score? It alerts management to fix it before it becomes a public complaint. Reputation protected + social proof.

Hi, Anna! How was your visit with Dr. Bennett today? On a scale of 1 to 10, what would you rate the experience? ⭐
I'd give it a 9! Just felt I waited a bit
Thanks for the feedback, Anna! We'll work on the wait time. If you could review us on Google, it helps a lot 👉 [link] 💙

How many patients are off-protocol in your clinic right now?

We set Benvox up with your specialties, your doctors, and your real protocols. In 15 minutes you'll see the AI confirming appointments, chasing lab results, and reactivating inactive patients — no commitment.

Book a personalized demo